When I visited Scentsy Home Office, visitors were limited in what we could photograph in manufacturing — but I came away with so much appreciation for the scale, care and people behind every little Wax Bar.



From humble beginnings
Where the Scentsy story started
On my visit, I also got to step inside the shipping container on the small sheep farm where Scentsy began in 2004 as a party-plan business. Seeing that tiny starting point made the scale of the company today feel even more extraordinary.
Then & now
From a simple square block to an iconic clamshell
The first versions of a Scentsy Bar were simple square blocks of wax. Today, the familiar clamshell shape is instantly recognisable — but one much-loved fragrance has stayed close to Scentsy’s heart: Banana Nut Bread, a firm favourite of co-owner Heidi Thompson.


1. The journey begins in Toronto
The unscented wax for Scentsy Wax Bars begins its journey in Toronto. It is melted and loaded into a huge rail tanker before travelling to Scentsy Home Office in Idaho, USA.

2. Six weeks on the tracks
The trip along the tracks to Boise takes around six weeks. By the time the tanker reaches Idaho, the wax has set again inside it.
3. Warming the wax back up
Once the tanker arrives, it is connected to a large pump. Hot air is passed around the shell of the tanker to gently re-melt the wax, which is then pumped into huge tanks inside the building.
4. From tanks to Wax Bars
From there, the wax is fragranced and poured into the Scentsy Bars we know and love. Around 300,000 Bars are made each day.
Alice
Fred
Alfred
Waximus
There are four pouring machines — Alice, Fred, Alfred and Waximus — and each one can pour two fragrances at a time.
5. And the bricks?
Scentsy Bricks are hand poured — a lovely detail that makes them feel even more special.


6. A very special Brick
When I visited Scentsy Home Office in July 2026, I was gifted a beautiful 43° North Wax Brick — a lovely reminder of the visit and of the people behind every fragrance.



A highlight from my visit
Intermountain Blending & Filling
Touring the Intermountain Blending & Filling building at Scentsy Home Office — where all of the magic happens — was one of the highlights of my trip. After watching Scentsy Pods being made from start to finish, we were gifted a pack of an upcoming fragrance: Dark Veiled Lilac.


A proud moment
Ten years of achievements
One of the most heartwarming moments of my visit was seeing my achievements displayed on the huge Home Office lobby screen — ten years of incentive achievements, personal promotions and earned trips, all in one place. It was a moment I will never forget.
Manufacturing information shared here is based on Lauren’s visit to Scentsy Home Office in Idaho. Processes and production volumes can change over time.
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